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Hovr Admin FAQ
In this section, you'll find articles related to creating, editing, and using Hovr and each of its features.
Setting Up Your Account
Analytics Dashboard
- How can I view an analytics rollup of all Hovrs within my Org?
- How can I access the Onsite Editor?
- How can I filter my data by different date ranges?
- How can I filter data by different page URLs?
- How can I filter data by device?
- Where can I view my Conversions data?
- Where can I find the Hovr Conversion Rate?
- How can I view my Non-Hovr Conversion Rate?
- Where do I find Recent Activity?
- Where do I find Total Watch Time?
- What is total watch time?
- Which date ranges can I select when viewing my data in the Analytics Dashboard?
- Where can I view my Moment Interactions?
- What are Moment Interactions?
- Where can I view my Engagement percentage?
- What counts as a Moment Interaction?
- What are content views?
- Where can I find Content Views for my Moments?
- How are Video Views calculated?
- Where can I find the Hovr Clickthrough Rate?
- What is the Hovr Clickthrough Rate?
- Where can I find Total Hovr Conversion Clicks?
- What is a Direct Hovr Conversion?
- What is an Indirect Hovr Conversion?
- Which interactions are counted in the Influenced Revenue calculations?
- What are the Website Conversion Buttons Hovr tracks for Indirect Clicks?
- Where is the easiest place to find a snapshot of my Moment performance?
- How can I review my best performing or worst performing Moments?
- How can I organize my Moments in the Dashboard?
- Is there a way to export analytics?
- How can I view all Moments straight from the Analytics Dashboard?
- How can I view my Pathway performance?
- How can I add Saved Analytics Views?
- How do I add a new view in the analytics dashboard?
- How do I rename an analytics view in the analytics dashboard?
- How do I duplicate an analytics view in the analytics dashboard?
- How do I delete an analytics view in the analytics dashboard?
- What does a saving a new view in the analytics dashboard do?
Moments Library
- How do I edit an existing label in the moments library?
- How do I add an existing label to a moment in the moments library?
- How do I search for a moment by URL?
- How do I add a new label to a moment in the moments library?
- How is the Moments Library organized?
- How can I view Moment clicks broken down by Primary vs. Secondary CTA?
- How can I add a Page that is not listed to my Moments Library?
- How can I organize my Moments Library to reflect a specific date range?
- How can I find the video watch time?
- How can I edit my Moments from the Moments Library?
- What is an impression?
- Where can I view my Moment impressions?
- How can I see the impressions from greatest to smallest?
- What is a Moment "State"?
- How can I view my Moment's State?
- What are the four Moment states?
- How can I schedule a Moment from within the Moments Library?
- How can I make a Moment begin at a specific time from the moments library?
- How can I make a Moment expire at a specific time from the Moments Library?
- How can I hide a Moment from the Moments Library?
- What is engagement?
- Where can I view my Moment Engagement?
- How can I see the Engagement of my Moments from greatest to smallest?
- What is style?
- How can I view the style of a specific Moment?
- How can I change the style of a Moment from the Moments Library?
- How can I change a Moment’s animation from the Moments Library?
- What is content?
- How can I trim or swap content in the Moments Library?
- What is Average CTR?
- How can I see the CTR from greatest to smallest?
- How can I change my CTAs from the Moments Library?
- What is a primary CTA?
- What is a secondary CTA?
- What is an animation?
- How can I view animations?
- Where can I see what date a Moment was dropped?
- How can I view the stats for a specific Moment?
- How can I view past versions and version performance of a Moment?
- How can I revert to a previous version of a Moment?
- How can I delete a Moment?
Content Library
- How do you recommend organizing your content library folders to be the most useful?
- How do I save a copy of an existing video already saved in the content library?
- How do I find a specific piece of content in the content library?
- Where can I find the YouTube embed link for a video I added to the content library?
- How can I see the date I added a piece of content to the content library?
- How can I build a Pathway?
- How can I edit an existing Pathway?
- How can I add a Youtube video to my Content Library with an embed code?
- How can I suppress the audio from my video?
- How can I bulk upload content to my Content Library?
- What is the purpose of adding a Tag when uploading content?
- How can I add new content to my Content Library?
- How can I add a video from Instagram via SnapInsta?
- How can I add a video from Tiktok via SnapTik?
- How can I add a Vimeo video to my Content Library?
- How can I add a 3D Tour to my Content Library?
- How can I trim a video in my Content Library?
- How can I change the title of a piece of content?
- How can I add or edit Calls to Action for an existing piece of content?
- How can I add subtitles to my content?
- How can I filter by Tags within my Content Library?
- How can I view the videos in my Content Library in a list view?
- How do I change the color of the header or description in a Story?
Submitted Content
- How can I download the QR code or copy the link for Submitted Content?
- How can I add custom Tags for Submitted Content?
- How can I remove a custom Tag from my Tags Library?
- How can I archive Submitted Content that I do not want to use?
- How can I export the email addresses of guests who have submitted content?
- How long will my Archived pieces of submitted content remain in Hovr?
- Does Submitted Content get added to my Content Library automatically?
Settings
- How do I apply or change my Pin default settings?
- How can I add Tags to my Tag Library?
- How can I add my Google Tag ID to my Hovr account?
- Where can I find my Hovr code snippet?
- Where can I find documentation for installing my Hovr code snippet?
- Where can I find the Hovr code snippet for a Wordpress site?
- Where do I install my Hovr code snippet?
- What does it mean to "Meter Hovr"?
- How can I change my company's logo within the Brand Kit?
- How can I add my brand's hex colors to my Brand Kit?
- How can I add a custom font to my Brand Kit?